Maintenance and Outages
Information on known network or service outages.
Scheduled Maintenance – Bracebridge
Outage Start Date: Feb 03, 2025
Outage Start Time: 7:30 AM
Estimated Restoration Date: Feb 28, 2025
Estimated Restoration Time: 4:00 PM
Downtime Expected: 10-15 Minutes per customer
Areas Affected: Ida St, James St, Robert St, Ann St. (between Manitoba & James) Mary St, Manitoba St. (from 95 to James St.), McDonald St. (between James & Manitoba), John St, McMurray St, Nelson St.
Services Affected: All Services
Type of Outage: Scheduled Maintenance
Outage Description: Dear valued customer, As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause.
Emergency Maintenance
Outage Start Date: Oct 25, 2024
Outage Start Time: 5:00 AM
Estimated Restoration Date: Oct 25, 2024
Estimated Restoration Time: 6:00 AM
Downtime Expected: 10 minutes or less
Areas Affected: Bracebridge
Services Affected: All Services
Type of Outage: Emergency
Outage Description: As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause
Maintenance in Bracebridge
Outage Start Date: Oct 29, 2024
Outage Start Time: 7:30 AM
Estimated Restoration Date: Nov 29, 2024
Estimated Restoration Time: 4:00 PM
Downtime Expected: 10-15 mins per customer
Areas Affected: The Granite Bluff, Wilshier Blvd (north of Granite Bluff), Wyldwood Crt, Ridge Valley Dr. Bracebridge
Services Affected: All Services
Type of Outage: Scheduled Maintenance
Outage Description: Dear valued customer, As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause. Please refer to the outage information below.
Maintenance Outage – Sundridge
Outage Start Date: Oct 16, 2024
Outage Start Time: 7:30 AM
Estimated Restoration Date: Dec 16, 2024
Estimated Restoration Time: 4:00 PM
Downtime Expected: 10-15 mins per customer
Areas Affected: Sundridge - High St. (West of Murray), Adams Rd, Oakridge Dr., Albert St., Murray St, Pinehill St, Hillcrest St, Anderson St, Robert St, Dunbar St, Quirt Cres, Edward St, Mill St, Main St (West of railway tracks), Victoria St, Sunset Dr.
Services Affected: All Services
Type of Outage: Scheduled Maintenance
Outage Description: Dear valued customer, As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause. Please refer to the outage information below.
Planned Upgrade for Bracebridge (Holditch & Dill area)
Outage Start Date: Sep 05, 2024
Outage Start Time: 7:00 AM
Estimated Restoration Date: Oct 17, 2024
Estimated Restoration Time: 4:00 PM
Downtime Expected: 10-15 MINS Per Customer
Areas Affected: Dill (between Warf Rd. and Wellington, Holditch and Smith St.)
Services Affected: All Services
Type of Outage: Scheduled Maintenance
Outage Description: Dear valued customer, As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause. Please refer to the outage information below.
Bracebridge Outage
Outage Start Date: Aug 21, 2024
Outage Start Time: 1:00 PM
Downtime Expected: NO ETA
Areas Affected: McVittie Place Bracebridge area
Services Affected: All Services
Type of Outage: Emergency
Outage Description: UPDATE - All service have been restored. We have received notice of no service in the McVittie Place are of Bracebridge. Crews are headed to investigate and we will provide updates as they become available.