Digital TV FAQs

Why can’t I see all the channels I’m subscribed to?

When you press the ‘GUIDE’ button on your remote to bring up the menu guide, you will see ‘All’ in the top left above the channel numbers, next to the blue square with antennas.

Each time you click the ‘GUIDE’ button, this filters what channels you see and will change the ‘All’ to either of the following: ‘Subscribed’, ‘SD’, ‘HD’, or ‘Favorite’. 

To switch these views, keep pressing ‘GUIDE’ to change the filter.

Still can’t find what you’re looking for?

Let our local experts help you.

Local: 705-646-1846 | Toll free: 1-844-444-4249